Ask an expert

If you have questions about any aspect of going smokefree then this section may be able to help. Please select a topic to see expert questions and answers…

Quit Smoking - Expert Help

"Knowing someone is available when other support is not, really helps people to remain smokefree". - Tracy Downs (NHS Stop Smoking expert)

If you have a question about:

  • preparing to quit
  • the best tools to help you quit
  • managing your cravings and symptoms

Our team of experts are here to help, with years of experience in offering detailed advice to help people go Smokefree. NHS Stop Smoking experts come from a variety of backgrounds and are available in two ways:

Online Chat

Our advisers are available to chat live through the smokefree online chat tool. Feel free to ask about any aspect of quitting smoking or staying smokefree.

Chat now

Our chat hours are
Mon to Fri 9am to 8pm, Sat to Sun 11am to 5pm

Telephone

If you would like to speak to an NHS Stop Smoking expert via telephone, call

0800 022 4 332

Lines are open Monday to Friday 9am to 8pm and Saturday and Sunday 11am to 5pm.

Please see our privacy policy here, for further information.

Find your local NHS Stop Smoking Service

"Free, local and effective. NHS Stop Smoking Services offer support that works."

Ways to Quit

Find out about the free NHS services available

Did you know?

Stop smoking medicines and Nicotine Replacement Therapy products are available on prescription and they can double your chance of successfully quitting.

They DO NOT contain toxic cancer-causing chemicals that are in cigarettes

Call 0800 022 4 332 for more information.

Ask an adviser

Our trained advisers are here to help and can give you expert advice on Nicotine Replacement Therapy products and other medications such as Zyban and Champix that can help you to manage your cravings.

Call the NHS Smoking helpline: 0800 022 4 332

On prescription

Nicotine Replacement Therapy, Zyban and Champix are all available on prescription from your doctor or can be accessed from a stop smoking adviser. It doesn't have to cost you a fortune to beat the cravings and quit. Why not speak to your doctor or stop smoking adviser at your local stop smoking service today?

Find out more about Nicotine Replacement Therapy